Returns are accepted only for damaged, defective, or incorrect items received.
Return requests must be made within 7 days of receiving the order.
Items must be unused, unworn, and returned in their original packaging.
Please provide your order number and clear photos of the issue when requesting a return.
Customized or personalized jewellery is not eligible for return or refund.
Once the returned item is received and inspected, we will notify you of the approval status.
Approved refunds will be processed to the original payment method.
Refund processing may take 5–10 business days, depending on your bank or payment provider.
Shipping charges are non-refundable unless the return is due to our error.
For any return or refund assistance, please contact our customer support team.