Orders can be cancelled before they are shipped.
Cancellation requests must be made as soon as possible after placing the order.
Once an order has been shipped, it cannot be cancelled.
If your cancellation is approved, the refund will be processed to the original payment method.
Refund processing time may vary depending on your payment provider or bank.
Customized or personalized jewellery orders cannot be cancelled once production has started.
Jijai Creations reserves the right to cancel any order due to product unavailability, pricing errors, or unforeseen circumstances.
If we cancel your order, you will receive a full refund for the amount paid.
Customers will be informed promptly if an order is cancelled by either party.
For cancellation requests or assistance, please contact our customer support team.